Hello,
When I install the Intel Matrix Storage Manager version 8.9.0.1023 downloaded from the website, I noticed that windows update does not work properly.
The hard drive is in AHCI in the BIOS
If I search update, a window informs me that the update can not be made because the service is stopped.
I checked the services, and the following services are started:
- Windows update
- Transfer Service Background Intelligent
I tried restarting the services, and the result is the same.
I uninstalled Intel Matrix Storage Manager and windows update works again.
How to run Windows Update when Matrix storage manager is installed?
Here's my setup:
-------------------------------------------------- -----------------------------
motherboard: GIGABYTE
Model Name: GA-EP45-DS4 (rev. 1.0)
--------------------------
Rev. Motherboard: 1.0
Ver. BIOS: F4
-------------------------------------------------- -----------------------------
VGA Brand: Asus Model: GTS450
CPU Brand: Intel Model: Q8400 Speed: 2.66
OS: Win 7 64-bit SP1
Brand of Memory: Kingston Type: DDRII
Memory Size: 2048 Speed: 800
Power: 480 W
- Seagate ST1000FM003-9YN162
1TB
- AHCI enabled in the bios
************************************************** ********
thank you for your help
cordially