I have a Intel SSD 535 - SSDSC2BW480H6. It has begun to fail on my motherboard, started happening about 4 months ago. It worked fine for about a year and a half but about 4 months ago it started to not show up on my motherboard. Initially I had to install a new ssd hard drive, however it showed up on the bios screen one time. Now it goes off and on randomly. I have to do several reboots in order for it to come back on line. I did run the Intel Solid State Drive Tool box for a full diagnostic Scan but nothing failed. Just started a second scan right now. Checked for a new firmware but no update showed, so now I have the following questions:
- Are there any other settings I can check for the SSD or the motherboard to root cause this?
- I changed out the cable and power cable.
- I am pretty sure it is a SSD issue at this point since the other SSD is working 100%.
- How can I start an RMA process?
- If it is an RMA what if the issue cannot be repeated?
- The issue is random some times it works sometimes it doesn't/
Any help would be appreciated.
Thanks,