Hi,
I have four Intel-SSD-DC-P3700-Series-1_6TB-12-Height-PCIe-3_0-20nm-MLC which my company purchased from HP in two Proliant DL380 Gen9 servers. If I run the tool isdct from Intel it prints out the following:
isdct show -intelssd 0
- IntelSSD CVFT5225005S1P6DGN -
DeviceStatus: Healthy
Firmware: 4IFDHPK2
FirmwareUpdateAvailable: Please contact your Intel representative about firmware update for this drive.
ModelNumber: MT1600KEXUV
ProductFamily: Intel SSD DC P3700 Series
SerialNumber: CVFT5225005S1P6DGN
Index: 0
DevicePath: /dev/nvme0n1
Bootloader: 8B1B012E
If I try to do an update it prints out the following:
isdct load -intelssd 0
WARNING! You have selected to update the drives firmware!
Proceed with the update? (Y|N): y
Updating firmware...
Error: Please contact your Intel representative about firmware update for this drive.
I contacted HP and my contact told me this:
HPE does not provide any drivers, FW or utilities for the Intel workload accelerator cards.
The question I have is what must I do to get the new Firmware for these cards?
The operating system used is Redhat 7.2 with a kernel.org kernel 4.4.1.
Many thanks in advance for any help resolving this issue.
Regards,
Holger