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Intel SSD 520 240 GB BSOD STOP 0xF4 after resuming from sleep

July 26, 2012, 6:37 pm
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I just upgraded to an Intel SSD 520 240 GB and I am experiencing a problem which never occurred with my previous HDD: a BSOD STOP 0xF4 after resuming from sleep

 

My system specifications are as follows:

  • Asus U20A Notebook
  • Intel Dual-Core ULV SU7300 1.3 GHz
  • Mobile Intel GS45 Express Chipset + ICH9M
  • 4 GB DDR2-800 RAM
  • Intel GMA X4500MHD Graphics

 

I have disabled Device Initiated Power Management (DIPM), Host Initiated Link Power Management (HIPM) and Link Power Management (LMP). The problem occurs sometimes with Microsoft's AHCI drivers, and everytime with Intel's Rapid Storage Technology 10.8.0.1003 drivers. No minidumps are created.

 

Any help will be greatly appreciated.

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Intel 520 120gb problems - freezing, can't boot, help!

April 12, 2013, 11:05 pm
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About 2 months ago my primary hard drive failed in my desktop PC after 3 years service, so I lost my OS and programs (but not my data, which is on my secondary HD).

 

I installed Windows 7 64bit onto my secondary hard drive so I could continue using my computer, then went out and bought a new Intel 520 120gb SSD. I installed Windows 7 64bit onto it, installed the latest drivers, everything was working fine, amazing performance, wasn't having any issues at all.

 

4 days ago I downloaded and installed Starcraft 2 HOTS, and I left my computer on all day as it was an 18gb download. That night, after playing the game for about 15 minutes, the UI froze completely - I could still move the mouse, but nothing else was responsive (couldn't ALT-TAB to desktop, CTRL-ALT-DEL wouldn't work).

 

I had to reset the computer, booted OK, started playing the game again thinking it was just one of those glitches you get from time to time, got another 20 minutes or so into it, and had the same problem, only this time the computer restarted itself not long after freezing. When it tried to boot, I got a message along these lines:

 

Error 0xc000000e: The boot device is inaccessible.

 

I can get it to boot again by unplugging the computer and leaving it for a while before plugging it back in, but it only takes around 20-30 minutes before I get into the same cycle of problems again.

 

Basically I have no idea what to do here - is the drive screwed or is there a way for me to resurrect it? Consider me a n00b when it comes to troubleshooting this stuff.

It's driving me crazy.

 

Thanks,

 

Sam

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520 series system freezes win 8 pro

April 13, 2013, 9:15 am
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Hi people.

 

I bought a 520 Series 120 GB SSD from TigerDirect.  It was not an OEM type sale.  The disk was manufactured on December 22 2012.  I installed the disk in late February, but didn't finish the installation until early March.

 

This box has an ASUS P5Q Pro Turbo board (BIOS up to date) and a E8400 Core Duo processor running Windows 8 Pro, x64.  I have the FSB set to 350 instead of the default 333.  Before you say "try it set to defaults," I did; didn't change anything.  After installing the latest INF update, Intel RST drivers, and the Intel Toolbox 3.12, I tried the quick disk diagnostic.  The system froze.  Disk activity went to 100% and I got the "soft blue" screen of death.  While it (the OS) said it was collecting information about the issue, it wasn't.  The system rebooted just fine.  It always reboots fine, like nothing happened, except Windows loses many settings.

 

It seemed like this may have been related to the toolbox as using features usually resulted in a crash, but not always.  I finally removed the Toolbox and tried the Windows optimize feature, the system did the optimization, but mere seconds after, disk activity on the 520 went to 100% and the system eventually crashed.  I had task manger running so I could see disk activity, of which there was none, but the disk light was brightly and constantly lit.  It required a hard reset, after which it was fine.  This is the typical way the system crashes on this drive.  Previously, I had an 128 GB M4 SSD2 installed without issue.

 

I've looked through quite a bit stuff about freezing 520 drives and it seems clear that I should do low-level format.  Not that I want to.  I've installed win8 about six or seven times, trying different things, like with the Media Center edition and without and assorted stuff like that.  I'm getting tired of re-installing the OS.  I would like know to if putting a system image back on the same disk after a low-level format is a good idea.

 

At this point all ideas are welcome.  Any ideas?  System specs in image.

post1.png

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525 60GB mSATA, unable to boot or access BIOS in DC3217IYE

April 13, 2013, 4:41 pm
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SSD25So I have an SSD 525 60GB, plugged into a DC3217IYE. The BIOS version is 40 and everything worked fine (tested XP, 7, and Windows 8). I installed a wave of Windows Updates, and the system rebooted. When the system started up again, it just "froze" on the boot screen. Attempting to restart yielded the same results. I removed the mSATA drive and the system attempted to boot to the Network. At this point I was able to restart and get into the BIOS. Reconnecting the mSATA...and back to square one...frozen on the Intel BIOS Boot up screen.

 

I am guessing that somehow the drive has failed but I am open to suggestions.

 

Thanks!

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Data Mismatch on different SSD's

April 14, 2013, 6:36 am
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I purchased an Intel 330SSD 240GB for my Gigabyte GA-Z77X-UD4h motherboard.  I also installed 16 GB of Ballistix DDR3 1600 RAM.  When I started getting errors, I ran a diagnostic scan on the SSD Toolbox and it reported "Data Mismatch Detected" in my SSD.  After trying to troubleshoot the problem, I discovered that everything runs fine as long as I install no more than 8 GB of RAM.  It doesn't matter which RAM sticks I use or in which slot I install them.  If I install more than 8 GB of RAM, I start getting errors and a "Data Mismatch" result on the diagnostic test.  I ran a memory test for eight hours on all 16 GB of RAM while installed in the Gigabyte motherboard and it reported no errors in the RAM.  At Gigabyte's suggestion, I upgraded the BIOS on my motherboard, but that didn't help.  Finally, assuming that I had a bad SSD, I purchased and installed another new Intel SSD, but the result was the same.  With 8 GB of RAM installed, everything works fine, but when I go to more RAM, both SSD's start having problems and give me a "Data Mismatch."  Any suggestions?  Thanks.

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Intel DC3700 FDE?

April 10, 2013, 8:04 am
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We are looking to utilize the DC3700 as our primary SSD drive.  I can't seem to pin down whether the drive is FDE capable or not.  I want to utilize the drive with a LSI card and LSI safe store for key management.  I appreciate any and all input.

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Bricked SSD Drive after encryption removal.

April 14, 2013, 11:13 am
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Hi folks.  So I had an SSD drive I was using with BIOS level encryption via fingerprint reader.  I thought I turned it off but I guess I didn't.  Long story short, I can't get the password I thought it was to work and the drive is completely unusable at this point.  I don't need the data back but I would like to have the drive working.  Can someone tell me how to fix this?  It's an Intel SSD drive if that matters.  Thanks!

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How do I troubleshoot "Data mismatch error" in Intel SSD Toolbox 3.1.2 for 480GB SSD (Series 520)

April 14, 2013, 9:27 am
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520 480gbHi I have bought 2 "Intel SSD 520 Series 480GB". When I run the Quick Diagnostic Scan and Full Diagnostic Scan they both report  an error for the Data Integrity test:"Error: Data mismatch detected. Contact your reseller or local Intel representative for assistance".

 

Can anyone advise how to further troubleshoot this problem? There does not seem to be any error output in the form of a log file, etc that I can find.

 

This is occuring for both drives, and I find it difficult to believe that my luck is that bad with 2 new SSDs.

 

The place that sold me the 2 SSDs (which is still waiting 3 months for new stock to come in with again the date eing delayed, which makes me wonder if there is a problem with this model) told me that the Intel SSD Toolbox 3.1.2 reports false errors so I should not be concerned. But I cannot trust that information as I have not seen it elsewhere on the net.

 

Sometimes the Quick Diagnostic Scan does complete without errors. But I think (I have to test more times) that for o9ne of the SSDs the Full Diagnostic Scan stops at 64% with the error, so that would seem like a genuine problem.

 

Any help, suggestions would be helpful.  (For example I have seen one post where removing RAM seemed to solve trhe problem.) What could be going wrong? How does the test work? Could I have faulty RAM?

 

I am running it on a Lenovo W520 with 32GB of RAM (Corsair).

 

TIA,

 

Victor

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purchased ssd(520, 180GB) is out of control, need replacement

April 15, 2013, 6:09 pm
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purchased ssd(520, 180GB) is out of control, need replacement.

 

I'm in Korea and I purchased using Employee Purchase Program.

How can I receive replacement service?

 

Thanks,

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335 240GB as ODD replacement caused idle core temperature to rise from 30C to 50C

April 15, 2013, 1:33 pm
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I have replaced the odd with a 240GB 335 series ssd on a Sony Vaio VPCZ13. If the ssd is removed, the core temperature average is shown as 30C  by the SpeedFan 4.49 s/w while the cpu is idle. When the ssd is plugged in this value rises to 50C. It may also be observed from the fan output as soon as the machine starts -before the windows loaded-. The computer uses i7 m 640 cpu, HM57 chipset. The ssd bay connected next to the internal 4*64 GB Samsung ssd managed by raid-0 configuration. (The ssd is not included to raid-0) Windows sees the only storage controller as "Intel(R) ICH8M-E/ICH9M-E/5 Series SATA RAID Controller". I have updated the firmware via Intel SSD toolbox (which says it is current)

I have the symptoms of; shortened battery life time exactly by half, never everlasting fan (independent from the power plan) and uncomfortable feeling of shortening life time of the compenents.

Is this temperature rise normal? Any prevention such as a firmware upgrade to come?

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Intel P67 support for TRIM (Windows 7 Ultimate x64)

April 17, 2013, 12:30 am
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I have a Gigabyte motherboard (GA-P67A-D3-B3 v1.0) with latest firmware (F7 as of April 2013). I've read that some folks in other online communities (Anandtech, tweaktown) managed to alter their BIOSes and implement support for TRIM in RAID0 (on the two SATA3 interfaces).

I've asked Gigabyte support for an official BIOS update that would permit this.

Here's the reply:

"

Thank you for your kindly mail and inquiry. Since TRIM command depends on the SATA controller, and according to GA-P67A-D3-B3(rev. 1.0) chipset, it uses PCH and which does not support TRIM command. We are sorry that it cannot be support TRIM command by update BIOS version, since it is the chipset specification.

 

If you still have any further questions bla bla

 

Regards,

GIGABYTE"


What do you guys think about this answer?

I thought I have trim support, the SSD supports it (Corsair Force GT 120 GB) and I got "0" after "fsutil behavior query DisableDeleteNotify".

I thought that the trim command is passed by the operating system (Win7 Ultimate x64 in my case; SSD is hooked on SATA3, AHCI) to the SSD. OK, in RAID0 I understood that it can't be used, but didn't know that PCH (Platform Controller Hub) can't do that even with a single SSD.

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intel ssd 330 not recognized BY BIOS

April 17, 2013, 5:39 am
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Hello ,

 

when intel toolbox  is optimizing my ssd , the pc shutdown , restarted the pc he don't recognize the ssd any more,

please help

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accessing SSD while running optimizer

April 8, 2013, 10:08 am
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Hello,

I have been using 320 series SSD in an embedded system running XPembedded.  Each time our system starts up we run the optimizer.  With ver 1.X of the utility and a 320 series SSD the Optimization routine takes less than 10 seconds.

 

We recently started using a 3700 series (800GB) SSD.  This required upgrading the utility to version 3.x.  With this combination the optimization routine takes up to 1 minute.  The status gets to 85% pretty quickly but then stops there for the majority of the time.  It eventually completes.

 

During this period the rest of our system is starting up and we write to a log file on the SSD.  About 1 in 5 times our has a "memory access violation" error.  When we disable writing to the log file we do not have a problem.  We need the log file access during this startup period so I am trying to understand what the optimizer is doing and how it might affect access to the disk while it is running.


Any insight would be appreciated.  Thanks!

 

 

u_p

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Broken RAID 0 after firmware update - Repair How-To

December 15, 2010, 2:30 pm
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I was running a RAID0 array with two X25-V drives, one with firmware 02HB and the other with the newest 02HD. I have been having some problems with the system, so I decided to update the other drive. I disabled RAID on my motherboard (which uses P45/ICH10R chips), enabled Legacy SATA mode, and powered down. I then booted to the update disc, it found both drives, said one drive's firmware was current, and asked if I wanted to update the other one. About 30 seconds after initializing the update, it reported that it had succeeded and the update was verified. I then powered down again, and after a few minutes entered the BIOS, switched RAID and Native SATA mode back on. The Matrix BIOS now reports the array as failed, and the drive that was updated is not marked as being part of an array.

 

I do understand that there was a risk of something happening, but I don't understand this. The update is non-destructive, so why would it change the array info on that disk? Or is the ICH10R simply not detecting it, maybe because of the changed version info? Either way, what a let-down. This was supposed to work OK, and while I haven't lost any data, I wasn't counting on having to do a complete reinstallation right-this-second. What's stranger is, I can't seem to find any other reports of this happening. Maybe I'm not using the right keywords, but you would think that having been around since late 2009 there would be plenty of them if it was a common issue with this update/updater.

 

From the brief information I've found so far, it's supposedly not possible to downgrade the firmware on these drives, so that's out. Is there anything else I can try before I wipe them and start all over?

 

[edit: see post 3 for solution]

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520 SDD incompatible with LSI2308 on SuperMicro X9DA7, W2012

March 18, 2013, 4:17 pm
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I've been banging my head against a wall trying to get an Intel 520 240GB ssd to work with the LSI2308 SAS controller built in to the SuperMicro X9DA7.  I am running Windows Server 2012.  The adapter sees the SSD, but I can't format it - disk manager just hangs.

 

I have also tried a 120GB 520 - it quick formats after an unusually long time.  However, if I try to run the SSD toolbox diagnostic scan it throws a read error almost instantly.  The 240 also throws a read error in the toolbox.

 

I can take these drives and attach them to the SATA controller that hangs off the C602 chipset and they format just fine and pass the full diagnostics, so it comes down to incompatibility with the SAS controller.  Any ideas on how to address this?  SM's support is mute.

 

As to troubleshooting: the X9DA7 came with LSI 2308 P13 firmware installed.  I have upgraded to P14 firmware and tried the controller with both the IR (raid) and IT (HBA) versions.  I've used both the out of box drivers and versions 2.00.57, 2.00.58, and 2.00.60 of the LSI drivers.  Same result.

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Diskeeper 12 HyperFast for Intel SSDs - Is it really needed?

April 19, 2013, 10:34 pm
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I handle a couple of very high end build servers and both of them use Intel SSDs. The C: and D: drives are on the SSDs. These SSDs were purchased in the second half of the year 2012. They are the latest, I mean to say.

 

I have not seen a drop in performance in the past 8-10 months. No drop at all.

 

Recently, the management decided to use Diskeeper 12 for defragmenting and keeping the SSDs fresh.

I know we do not need to defrag the SSD. So I had some doubts in my mind. When going through Diskeeper manual, I found HyperFast.

They have written great things about it.

 

What I want to know is:

1) Is there any need to have Diskeeper for latest Intel SSDs?

2) I have not seen any drop in performance in the SSDs, but we compile and generate around 100 GB data per day. Will Intel controllers be good enough to handle this usage scenario in the long run or do we need Diskeeper or similar software?

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TRIM Support for Windows 8 Pro?

December 21, 2012, 10:39 am
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GPT Drives

December 1, 2012, 8:27 pm
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I tried to clone my SSD using Intel's software, but it says that it does not work with GPT drives.  Why not, GPT drives are the latest technology.  I am using Windows 8 and there is no mention of Windows 8 on their tech support website.  I am surprised that a company like Intel is not up with the latest technology.  How do I clone my SSD from a GPT drive?

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Optimal RAID 5/6 Stripe Size for S3700 Series

April 22, 2013, 2:30 pm
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Hi,

 

I'm looking information for optimal RAID 5/6 stripe size for n units of S3700 Series SSDs. The first scenario is for database server and the second scenario is for web/file server, the third scenario is mixed of previous scenarios. The target is to have best RAID IOPS on writing and of course reading regardless to controller cache and RAM cache.

 

As long as I find on website, stripe size of SSD RAID is related to erase block size. Is it true? How can I find that value of S3700 Series?

 

Best regards,

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Toolbox/TRIM Problem

April 23, 2013, 4:58 pm
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Can any one tell me why a series 335 240GB ssd takes 5 minutes to complete TRIM using the latest Toolbox? I'm using windows 7 and the Windows AHCI driver although I have used the Intel driver with the same result. Also when running TRIM the computer is useless until TRIM completes. The ssd passes all diagnostics and is aligned correctly. The drive is attached to the Intel SATA 3 port.

 

Regards

 

Walter

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